Job Opening Details

Responsibilities

Essential Functions:

·       Safety and regulatory compliance of all departmental personnel, administration and enforcement, in conjunction with Ingenium's Environmental Health and Safety (EHS) department.

·       Management of department financials, in conjunction with the COO, to include:

o P/L management to ensure revenue, profitability, and margin targets are achieved.

o Budgeting

·       Manage site Location Managers as direct reports; includes indirect management of all departmental administrative/field personnel at regional locations.

·       Create and execute strategic goals as determined by executive management.

·       Performance management of Operations Department and management personnel.

·       Includes implementation of measurable metrics to track performance and development of a roadmap for continual improvement to the customer experience.

·       Systems/Process standardization to include creation and implementation of corporate Standard Operating Procedures, Work Instructions, and other methods to ensure company initiatives are followed and subsequent goals are met.

·       Build high-performance, customer-centric teams by recruiting, training and developing 'rockstar' management staff.

·       Start-up new service locations, as required, to meet business demands. Includes all phases including property search and acquisition, staffing, equipment acquisition, and all other facets. Policy integration to include creation and implementation of corporate Standard Operating Procedures (SOP) to ensure company initiatives/goals are met. Includes:

o Scheduling

o Transportation

o Vehicle upkeep/maintenance/repairs

o Department record keeping

o Safety and Compliance

o Supply/ materials ordering o Inventory control

o Job walks

o Project Management (all types)

o All other operational facets, as needed

·       Develop/create departmental training program and mechanisms for delivery to personnel, in conjunction with EHS and Sales, to ensure department personnel are proficient and work safely. Oversight of Ingenium's proprietary programs, all facets, including Orphan Chemical, Emerald Energy, BioInergy, etc.

·       Other duties as assigned by supervisor.

Non-Essential Functions:

·       Administrative tasks and paperwork as it relates to the following:

o Transportation of hazardous and non-hazardous materials and wastes (manifests, bills of lading, medical waste tracking documents, others).

o Driver hours of service records including driver logs, 100-mile radius logs.

o Experience in the acquisition of trucks and equipment to support department.

o Executive Leadership Team member and contributor.

Qualifications and Experience

·       5+ years senior-level supervisory experience.

·       Strong technical background with regards to industry.

·       Bachelor's Degree in science discipline preferred.

·       High level of skill and attention to detail in planning and directing of all aspects of department management, especially the ability to identify weaknesses and strengths within departments. Exceptional customer service skills.

·       Keen analytical skills, problem solving and strategic thinking skills.

·       Experience in working with financial/accounting reports, including profit-loss statements, balance sheets, payroll reports, etc.

·       Exceptional organizational skills.

·       Budgetary planning/cost controls/purchasing experience.

·       Waste characterization (profiling) experience required.

·       Demonstrate an understanding of safe work practices while working with chemical, radiological, and biological agents.

·       Highly self-motivated.

·       Possess initiative, drive, and enthusiasm.

·       Excellent communication skills including written, verbal, listening, and customer service skills with the ability to effectively communicate with and work well with others to manage projects, meetings, etc.

·       Ability to demonstrate outstanding leadership that inspires, motivates, and supports others to perform well and create a team environment.

·       Embodies strong management traits such as decision-making, staff involvement in planning, performance feedback for subordinates, and good judgment.

·       Ability to project a calm and professional demeanor regardless of the type of environment (calm or fast-paced) or type of clientele.

·       Ability to work long hours at times (including some evenings and weekends).

·       Adept at time management.

·       Able to work with finite deadlines.

·       The ability to work independently as well as in a group environment.

·       Trustworthy, honest, respectful of others, and flexible.

·       Demonstrate sound work ethic.

·       Strict confidentiality must be maintained in the performance of duties.

·       Possess cultural awareness and sensitivity.

·       Proficient computer skills working with various office equipment, computers and various programs including Word, Outlook, PowerPoint, Excel, etc. and the ability to effectively work on spreadsheets, word processing, networking, and e-mail programs.

·       Authorized to work in the United States for any employer.

·       Must have a valid driver's license and 3 years of driving experience in operation of the vehicle class type required for this position.

·       Must have a clean DMV driving report.

Core Competencies

Customer Focus

Sees the customer's perspective/empathy. Exceeds customer's expectations and foresees problems. Is proactive with continuous improvement and attends to the details. Is thorough and informative and proactively identifies the best communication method. Provides service excellence to internal and/or external clients. Committed to the entire customer experience and going beyond meeting basic customer requirements to deliver those unique features and characteristics that are most important to the customer and differentiates Ingenium from its competitors. Formulates strategies and processes to evaluate emerging and longer-term opportunities and threats to meeting clients' needs. Determines strategic business direction to best meet clients' evolving needs. Evaluates the client service model and service standards to identify areas for improvement.

Communication

Must have strong communication skills. Provides regular updates to their managers and communicates the status of their projects to both managers and coworkers. If they discover an issue, they ask for help when necessary and present potential solutions while discussing with their manager. They have strong verbal and written communication skills and are adept and knowing which form of communication should be used in each situation. Communicates and provides transparency. Information has to be open and accessible for every team member. This provides the environment for people to feel confident, supported, and empowered. Shares the vision and the vision that the team is collectively working to achieve. This gives every team member a shared goal to work toward and helps define the role every person can play in making it a reality. Influences. Has a range of communication skills that meet the needs of a diverse organization or community. An increased ability to resolve conflicts.

Business Acumen

Business acumen is defined as the critical business thinking required to achieve your objectives. Understand complex business issues and business strategies.

Leadership

To attract and mobilize energies and talents; to work towards a shared purpose in the best interests of the organization, the people comprising it and the people it serves.

Organizational Awareness

To get results by building and using formal and informal systems and by understanding the complexities of an organization's environment and structure.

Performance Management

Must have ongoing planned and unplanned checkpoints to address performance issues and develop a plan of action to correct the problems. Must continually raise the bar on performance, and proactively communicate when performance issues arise or goals are not being met, and to have a viable solution in place.

ALL IN

Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action. Can meet organizational goals and customer expectations. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Practices company's mission, vision and values. Is a key player in the company culture and promotes teamwork.​